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Warranty
Norman
International USA warrant that our shutters will be
defect free in materials or workmanship for as long
as the original purchaser owns the shutters.
Provided that such products were properly installed;
and such products were made or assembled exclusively
from original materials and components. Any resale
or other transfer of the product and/or materials
voids this warranty.
Sussex Premium Hardwood Custom Shutters and Normandy
Custom Shutters come with a 3-year limited warranty
on color fastness of paints. Sussex stained and
Woodlore stained look shutters have a 3-year limited
warranty on color fastness of stain look products.
Woodlore solid shutters have a lifetime limited
warranty on color fastness.
This warranty is exclusive and in lieu of all other
obligations, liabilities or warranties In no event
shall Norman International be liable for incidental
or consequential damages, or for any expense
associated with such damages. Repair or remakes of
defective products is the sole remedy under this
warranty and in no event shall Norman International,
be liable for costs to remove and/or reinstall the
product. Repairs will be made only with like or
similar parts. This warranty does not include
shipping charges, and costs of labor for measuring
and installation.
This warranty does not cover any condition of or
damage to the shutter or window, from unauthorized
repairs, accidents, alterations, misuse, abuse, act
of God, motorized devices, wear and tear or failure
to follow our instructions with respect to
measurement, installations, cleaning or maintenance.
Improper, inappropriate, or unauthorized replacement
parts, repairs or maintenance voids this warranty.
This warranty excludes all liability for removal of
the shutter and reinstallation in the same or
another window, or damage to the window frame, glass
or any other portion of the window. Due to
manufacturing, natural variations in color, grain
and texture in these products, Norman International
is not able to guarantee exact matches on subsequent
orders. Returns cannot be authorized due to these
normal variations.
All other warranties, both express and implied, are
expressly disclaimed. This warranty excludes all
liability for consequential or incidental damages
for any cause whatsoever.
All other rights are governed by the state law in
which the shutters were purchased, and may vary from
state to state. Some states do not allow the
exclusion or limitation of implied warranties, or
incidental or consequential damages, so the above
limitation may not apply to you.
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